Sales Channels
Sales channels are the platforms where you sell your products. Fenicia lets you connect multiple marketplaces and online stores to manage orders, products, and inventory from a single place.
Supported Marketplaces
Fenicia integrates with the leading marketplaces in Mexico and worldwide:
| Marketplace | Type | Sync |
|---|---|---|
| Shopify | Online store | Orders, products, inventory, customers |
| Amazon | Marketplace | Orders, products, inventory, FBA |
| MercadoLibre | Marketplace | Orders, products, inventory, questions |
| Walmart | Marketplace | Orders, products, inventory, bulk uploads |
| T1 Comercios (Sears / Sanborns) | Marketplace | Orders, products, inventory, reconciliation |
| TikTok Shop | Social commerce | Orders, products, inventory |
| Coppel | Marketplace | Orders, products, inventory |
| Shein | Marketplace | Orders, products, inventory |
| Tienda Nube | Online store | Orders, products, inventory |
| WooCommerce | Online store | Orders, products, inventory |
Tip
Our list of integrations is constantly growing. If you need a channel that is not listed here, reach out to learn about our roadmap.
Channels View
The Channels page (/channels) displays all your connected channels. You can toggle between two views:
- Grid view: Cards showing the channel logo, store name, connection status, and quick metrics.
- List view: Compact table with status, last sync time, and quick actions.
Searching Channels
Use the search bar to find channels by store name or marketplace type. This is helpful when you manage many connections.
Connection Status
Each channel displays a status indicator:
| Status | Meaning |
|---|---|
| Connected | The channel is active and syncing data |
| Paused | Sync is temporarily stopped |
| Error | There is an authentication or connectivity issue |
| Disconnected | The channel has been unlinked |
Channels with errors
If a channel shows an error status, check the channel settings to re-authenticate or verify permissions.
Sync Controls
From the channels view you can:
- Sync now: Force an immediate sync of orders, products, or inventory.
- Pause sync: Temporarily stop data imports without disconnecting the channel.
- View history: Review the log of recent syncs and any errors.
Empty State
If you have not connected any channels yet, you will see an empty state with an Add Channel button that takes you to the connection wizard.
Next Steps
Need help? Contact support or check our FAQ.