Channel Settings

Every connected channel has its own settings page accessible at /channels/:id/settings. Here you can customize how Fenicia interacts with the marketplace, from pricing rules to shipping preferences.

Accessing Settings

Open the channel

Go to Channels and select the channel you want to configure to access its dashboard.

Navigate to settings

In the channel sidebar, click Settings.

Preparation Time

Define how long you need to prepare an order from this channel before shipping it. This value is communicated to the marketplace to calculate estimated delivery dates.

Field	Description
Preparation days	Number of business days to get the order ready
Cutoff time	Deadline for processing same-day orders

Tip

Set realistic preparation times. A time that is too short can lead to delays and penalties on marketplaces like Amazon or MercadoLibre.

Pricing Rules

Control how product prices are calculated for each channel:

Base price: Use the price defined in Fenicia without changes.
Percentage margin: Apply a percentage increase or decrease on the base price. Useful for covering marketplace commissions.
Fixed margin: Add or subtract a fixed amount from the base price.
Price list: Assign a specific price list for the channel.

Marketplace commissions

Many marketplaces charge commissions on each sale. Use pricing rules to absorb or pass that cost on to the selling price.

Entity Type

Select the tax entity type associated with this channel. This affects invoicing and financial reports:

Individual (Persona fisica)
Corporation (Persona moral)
Small taxpayer regime (Regimen de incorporacion fiscal)

Location Assignment

Define which inventory location fulfills orders from this channel:

Default location: All orders are fulfilled from a fixed location.
Zone-based location: Assign locations based on the buyer's geographic zone.

Inventory and locations

If you change the assigned location, stock levels synced with the marketplace will update automatically. Make sure the new location has enough inventory.

Carrier Preferences

Configure which shipping services are used for orders from this channel:

Option	Description
Preferred carrier	Default shipping service (DHL, FedEx, Estafeta, UPS, Skydropx, T1 Envios)
Shipping service	Service type: standard, express, economy
Auto-generate labels	Create shipping labels automatically when an order is accepted

Tip

Some marketplaces like Amazon FBA and MercadoLibre Full handle shipping for you. In those cases, carrier preferences do not apply.

Sync Settings

Adjust what data syncs and how often:

Products

Sync products: Enable or disable catalog synchronization.
Direction: Fenicia to Marketplace, Marketplace to Fenicia, or bidirectional.
Synced fields: Title, description, price, images, inventory.

Orders

Auto-import orders: Pull new orders from the marketplace into Fenicia.
Update status: Push status changes from Fenicia to the marketplace.

Inventory

Real-time sync: Update marketplace stock every time it changes in Fenicia.
Safety threshold: Define a minimum stock buffer that is subtracted from the available inventory published on the channel.

Disconnect and Reconnect

Pausing the Channel

If you need to temporarily stop syncing without losing your configuration:

Pause sync

In the settings section, enable the Pause channel toggle. Existing data is preserved but no longer updated.

Resume

Disable the pause to resume syncing. Fenicia will run an immediate sync to catch up.

Disconnecting the Channel

Irreversible action

Disconnecting a channel revokes Fenicia's permissions on the marketplace. Orders and history are kept in Fenicia, but you will need to reconnect the channel to resume syncing.

To disconnect, click Disconnect channel at the bottom of the settings page and confirm the action.

Reconnecting

If the channel shows an authentication error or was disconnected, click Reconnect to start the authorization flow again without losing your previous configuration.

Next Steps

Need help? Contact support or check our FAQ.