Attachments allow you to associate documents, receipts, photos, and any other relevant files with an order. This makes it easier to organize, track, and audit your operations.
Attachments are files linked directly to an order so that all relevant information stays centralized. Common examples include:
| Use case | File type | Benefit |
|---|---|---|
| Proof of delivery | JPG/PNG photo | Dispute resolution |
| Supplier invoice | Cost control | |
| Customs document | PDF/DOCX | Regulatory compliance |
| Warranty card | After-sales service | |
| Correspondence | PDF/PNG | Traceability |
Navigate to Orders and click on the order you want to add files to.
Scroll down to the Attachments section within the order detail.
You can upload files in two ways:
Tip
Use descriptive file names before uploading (for example, supplier-invoice-2024-03.pdf instead of document.pdf). This makes searching and organizing easier later on.
| Format | Type | Best for |
|---|---|---|
| Documents | Invoices and official documents | |
| JPG | Images | Delivery photos |
| PNG | Images | High-quality screenshots |
| DOCX | Documents | Editable Word documents |
Storage
All files are stored securely in the cloud. There is no limit on the number of attachments per order.
Attachments appear as a list within the order detail. For each file you can:
If you need to remove an attached file:
In the attachments section, locate the file you want to delete.
Click the delete icon next to the file. Confirm the action in the confirmation dialog.
Warning
File deletion is permanent and cannot be undone. Make sure you no longer need the file before deleting it.
All attachment-related actions are recorded in the order timeline:
Tip
Establish a naming convention for your team. For example: [type]-[description]-[date] like delivery-front-photo-2024-03-15.jpg.