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Inventory Adjustments

Inventory adjustments let you correct stock quantities when there are discrepancies between the system and physical reality. Each adjustment is documented with a reason, the responsible user, and an approval workflow to maintain traceability.

Main adjustments view showing status and reason for each movement

When to Use an Adjustment

Record an inventory adjustment when:

  • Damage is detected in stored products
  • There is loss or theft of merchandise
  • Unregistered products are found during a count
  • A correction is needed due to a data entry error or recount

Tip

For quick corrections that don't require approval, you can use the quick adjustment from stock management. Formal adjustments are best when you need documentation and approval.

Creating an Adjustment

1

Start the adjustment

Go to Inventory → Adjustments and click New adjustment. Select the location where the adjustment will be made.

2

Select the reason

Choose the adjustment reason:

  • Damage: Products damaged and unsellable
  • Loss: Missing products with no explanation
  • Found: Located products that were not registered
  • Correction / Recount: Discrepancy detected during verification
3

Add products

Search for affected products by name or SKU. For each variant, enter the quantity to adjust (positive for increases, negative for decreases).

4

Document the adjustment

Add explanatory notes detailing the context of the adjustment. This information is important for auditing purposes.

5

Submit for approval

Click Create adjustment. The adjustment enters Pending status until an authorized user approves it.

Adjustment Statuses

StatusDescription
PendingCreated and awaiting review and approval
ApprovedReviewed and applied; stock quantities have been updated
RejectedReviewed and denied; no changes are made to stock

Immediate impact

Stock quantities are modified only when an adjustment moves to Approved status. Pending adjustments do not affect available inventory.

Approval Workflow

1

Creation

The user records the adjustment with products, quantities, and the corresponding reason.

2

Review

A user with inventory management permissions reviews the adjustment, notes, and justification.

3

Decision

The reviewer can approve (applying the changes to stock) or reject (leaving quantities unchanged).

Audit Trail

Each adjustment maintains a detailed record that includes:

  • User who created the adjustment
  • Creation date and time
  • Selected reason and additional notes
  • Affected products and quantities
  • User who approved or rejected
  • Decision date and time

Non-reversible adjustments

Once approved, an adjustment cannot be undone. If you need to revert a change, create a new adjustment with the opposite quantity.

Filtering Adjustments

Use filters to find specific adjustments:

  • Status: Pending, Approved, Rejected
  • Reason: Damage, Loss, Found, Correction
  • Location: Warehouse or store where it was made
  • Date: Date range for creation

Next Steps

  • Inventory dashboard
  • Stock management
  • Physical counts
  • Inventory reports

Need help? Contact support or check our FAQ.