Inventory Adjustments
Inventory adjustments let you correct stock quantities when there are discrepancies between the system and physical reality. Each adjustment is documented with a reason, the responsible user, and an approval workflow to maintain traceability.
When to Use an Adjustment
Record an inventory adjustment when:
- Damage is detected in stored products
- There is loss or theft of merchandise
- Unregistered products are found during a count
- A correction is needed due to a data entry error or recount
Tip
For quick corrections that don't require approval, you can use the quick adjustment from stock management. Formal adjustments are best when you need documentation and approval.
Creating an Adjustment
Start the adjustment
Go to Inventory → Adjustments and click New adjustment. Select the location where the adjustment will be made.
Select the reason
Choose the adjustment reason:
- Damage: Products damaged and unsellable
- Loss: Missing products with no explanation
- Found: Located products that were not registered
- Correction / Recount: Discrepancy detected during verification
Add products
Search for affected products by name or SKU. For each variant, enter the quantity to adjust (positive for increases, negative for decreases).
Document the adjustment
Add explanatory notes detailing the context of the adjustment. This information is important for auditing purposes.
Submit for approval
Click Create adjustment. The adjustment enters Pending status until an authorized user approves it.
Adjustment Statuses
| Status | Description |
|---|---|
| Pending | Created and awaiting review and approval |
| Approved | Reviewed and applied; stock quantities have been updated |
| Rejected | Reviewed and denied; no changes are made to stock |
Immediate impact
Stock quantities are modified only when an adjustment moves to Approved status. Pending adjustments do not affect available inventory.
Approval Workflow
Creation
The user records the adjustment with products, quantities, and the corresponding reason.
Review
A user with inventory management permissions reviews the adjustment, notes, and justification.
Decision
The reviewer can approve (applying the changes to stock) or reject (leaving quantities unchanged).
Audit Trail
Each adjustment maintains a detailed record that includes:
- User who created the adjustment
- Creation date and time
- Selected reason and additional notes
- Affected products and quantities
- User who approved or rejected
- Decision date and time
Non-reversible adjustments
Once approved, an adjustment cannot be undone. If you need to revert a change, create a new adjustment with the opposite quantity.
Filtering Adjustments
Use filters to find specific adjustments:
- Status: Pending, Approved, Rejected
- Reason: Damage, Loss, Found, Correction
- Location: Warehouse or store where it was made
- Date: Date range for creation
Next Steps
Need help? Contact support or check our FAQ.