Billing & Subscription
From the billing section you can check your current plan details, upgrade your subscription, manage payment methods, and review your account's invoice history.
Available Plans
Fenicia offers different subscription tiers based on your business needs:
| Plan | Description | Ideal for |
|---|---|---|
| Free Trial | Trial period with full access | New users evaluating the platform |
| Shared | Standard plan with full functionality | Small and medium businesses |
| Enterprise | Advanced plan with dedicated support | High-volume operations |
| Internal | Internal use plan | Hobbio Inc teams |
Trial period
During the free trial period you have access to all platform features. When it ends, select a plan to continue using Fenicia without interruptions.
Current Plan Details
On the main billing page you can see:
- Active plan — name and tier of your current subscription
- Renewal date — when the next period will be charged
- Amount — monthly or annual cost of your plan
- Status — active, paused, or expired
Changing Plans
Review options
Go to Settings → Billing and click Change plan to see available options.
Select new plan
Compare each plan's features and select the one that best fits your operation.
Confirm change
Review the change summary, including proration if applicable, and confirm the upgrade.
Tip
Upgrades are applied immediately. Downgrades take effect at the end of the current billing period.
Payment Methods
Manage the cards and payment methods associated with your account:
- Add method — register a new credit or debit card
- Default method — select which card is used for automatic charges
- Remove method — remove a payment method you no longer need
Payment method required
You must have at least one active payment method to maintain your subscription. If your payment method fails, you will receive notifications to update it before your access is suspended.
Invoice History
The history section shows all generated invoices:
| Column | Description |
|---|---|
| Date | Invoice issue date |
| Concept | Charge description |
| Amount | Total charged |
| Status | Paid, pending, or failed |
| Download | Link to download the PDF |
Customer Billing Portal
In Settings → Billing Portal you can customize the billing experience your customers see, including your company information and the data that appears on generated documents.
Collection Process
Fenicia uses an automated collection process with courtesy notifications:
- Day 0 — Charge attempt on the renewal date
- Day 14 — Second attempt if the first failed, with notification
- Day 30 — Third attempt with suspension warning
- Day 60 — Partial feature suspension
- Day 90 — Full account suspension
Related Articles
- Business profile — your company information
- Users & roles — team access management
- API Keys & credentials — developer access