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Create Service

The service creation wizard (/services/new) guides you step by step to configure a new service. The process adapts based on the service type you select.

Multi-step form to configure a new service

Wizard Steps

1

Select type

Choose the type of service you want to create. This choice determines the configuration options available in the following steps.

  • Bookable appointment: For services with reservable schedules.
  • On-demand task: For work without a fixed schedule.
  • Project: For deliveries with a defined scope.
  • Field service: For work at the customer's site.
2

Basic information

Complete the main service details:

  • Name: Title visible to your customers.
  • Description: Details of what the service includes.
  • Category (optional): Grouping to organize your catalog.
  • Image (optional): Representative photo of the service.
3

Configuration

Options vary based on the selected type:

For bookable appointments:

  • Service duration (15 min to 8 hours).
  • Buffer time between appointments.
  • Available slot intervals.

For projects:

  • Delivery model (remote, on-site, hybrid).
  • Estimated project duration.
  • Expected deliverables.
4

Pricing

Define the pricing structure:

  • Base price: Main service amount.
  • Tax: Applicable VAT or tax percentage.
  • Currency: MXN, USD, or other configured currency.
5

Review

Verify all configuration before creating the service. You can go back to any step to make adjustments.

Tip

You do not need to complete all configuration at once. You can save as draft and continue later from the catalog.

Availability for Bookable Appointments

If you created a bookable appointment type service, you need to configure schedule availability:

Weekly Schedule

Define the days and hours when the service is available for bookings:

SettingDescription
Active daysSelect which days of the week you offer the service
Hours per dayDefine start and end time for each active day
BreaksAdd rest blocks (e.g. lunch hour)

Buffer Times

Buffers are intervals between appointments that allow for preparation or rest:

  • Buffer before: Time reserved before each appointment (e.g. 10 min to prepare the space).
  • Buffer after: Time reserved after each appointment (e.g. 15 min for cleanup).

Slot Intervals

The interval defines how often an available slot is offered. For example, with a 30-minute service and a 15-minute interval:

  • 9:00, 9:15, 9:30, 9:45, 10:00...

Appointment overlap

Fenicia automatically validates that slots do not overlap, considering the service duration and configured buffers.

Pricing and Taxes

The pricing configuration supports multiple scenarios:

FieldDescriptionExample
Base priceAmount before taxes$500.00
Tax rateApplicable percentage16% (VAT)
Final priceAutomatically calculated$580.00
CurrencyPrice currencyMXN

Variable pricing

For services with variable pricing (such as projects), you can set a base price as reference and adjust when creating the booking.

After Creating

Once the service is created:

  1. It appears in your service catalog with active status.
  2. Customers can book it from the calendar if it is a bookable type.
  3. You can edit any configuration at any time.

Next Steps

  • Service catalog — Manage your existing services
  • Booking management — Manage bookings for your services
  • Booking calendar — Visualize availability on the calendar

Need help? Contact support or check our FAQ.