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Quotation Detail

When you select a quotation from the list, you access its full detail view. Here you can review line items, follow the change history, send the proposal to your customer, and convert it into a confirmed order.

Detail view showing status, customer, items, and history

General information

The detail header displays:

FieldDescription
NumberUnique quotation identifier
StatusColor-coded badge showing current state (Draft, Sent, Accepted, etc.)
CustomerName, email, and fiscal data
Created dateWhen the quotation was generated
ValidityDeadline for the customer to respond

Items breakdown

The items table shows each line with:

  • Product image (catalog thumbnail)
  • Name and description
  • Associated SAT code
  • Quantity and unit price
  • Applied discount (if any)
  • Line subtotal

At the bottom you will find the fiscal summary:

ConceptDetail
SubtotalSum of lines before taxes
Global discountGeneral discount amount applied
VATCalculated transfer tax
IEPSSpecial tax (if applicable)
TotalFinal quotation amount

Timeline (history)

Below the items, a chronological event history is displayed:

  • Quotation created
  • Quotation sent to customer (with email address)
  • Email opened by customer
  • Quotation accepted/rejected
  • Quotation confirmed and converted to order

Tip

Email open tracking helps you know whether the customer reviewed the proposal before you follow up.

Available actions

1

Send to customer

Click Send to email the quotation to the customer. You can customize the message before confirming.

2

Download PDF

Generate a professional PDF of the quotation. Fenicia creates a presigned S3 URL that expires in 24 hours for secure download.

3

Accept / Reject

If the customer responds outside the system, you can manually mark the quotation as Accepted or Rejected.

4

Confirm and convert to order

From an accepted quotation, click Confirm to automatically generate an order with the same items, quantities, and prices.

5

Delete draft

Only available in Draft status. Permanently deletes the quotation if it is no longer needed.

Irreversible conversion

Once you convert a quotation into an order, the action cannot be reverted. The order will be managed independently from the Orders module.

Email history

In the sent emails section you can check:

  • Date and time of each send
  • Recipient email address
  • Delivery status (sent, opened, bounced)
  • Link to resend if needed

Required permissions

PermissionAllows
sales:readView quotation details
sales:updateSend, accept, reject, and confirm
sales:manageDelete drafts

Related articles

  • Quotations — General listing and quotation creation.
  • CFDI Management — Invoicing after order conversion.
  • Sales Reports — Quotation conversion metrics.