Product sources at /integrations/product-sources let you connect external catalogs to import and keep your products synchronized in Fenicia. Centralize your catalog regardless of where the data originates.
| Platform | Type | Sync |
|---|---|---|
| Shopify | E-commerce | Bidirectional (products, variants, images) |
| WooCommerce | E-commerce | Import with periodic sync |
| Custom API | Custom | Flexible configuration via webhooks or polling |
Tip
If you already have a Shopify channel connected in Fenicia, the product source is configured automatically. You do not need an additional connection to import the catalog.
On the product sources screen, click "Add source" and select the origin platform.
Depending on the platform, complete the authentication flow:
Associate the external catalog fields with product fields in Fenicia (name, SKU, price, description, images, variants).
Run the first import. Depending on catalog size, it can take from seconds to several minutes.
Each connected source displays a status indicating its current condition:
| Status | Description |
|---|---|
| Active | The source is working and syncing at the configured frequency |
| Inactive | The source is paused; no syncs are executed |
| Syncing | An import or sync is in progress |
| Error | The last sync failed; review the error details |
Sources with errors
If a source remains in error status, verify that credentials are still valid and the external service is available. Fenicia retries automatically, but if the error persists for more than 24 hours, the source is deactivated.
The first sync imports the entire available catalog. During this process:
After the initial import, the source syncs changes incrementally:
At any time you can force a sync by clicking "Sync now". This is useful when you made changes on the external platform and do not want to wait for the next automatic cycle.
Use the filters at the top to view:
From each source's detail you can:
Orphaned products
If you delete a source, products imported from it will continue to exist in your Fenicia catalog. You can edit or delete them manually as needed.