Welcome to Fenicia. This guide will help you set up your account and process your first order in less than 5 minutes.
New to Fenicia?
If you don't have an account yet, sign up for free to get started.
Before you begin, make sure you have:
Go to Settings > Business and complete the basic information:
Go to Channels > Add channel and select your e-commerce platform. Follow the instructions to authorize the connection.
Fenicia supports 15+ sales channels organized by type:
Global marketplaces:
Mexico marketplaces:
E-commerce platforms:
Social & advertising:
Tip
You can connect multiple channels and Fenicia will automatically sync products, inventory, and orders across all of them.
Once the channel is connected, Fenicia will automatically sync:
Go to Inventory > Locations to configure your warehouses or points of sale. This is important for stock control.
Once configured, new orders will automatically appear in Orders > All orders.
Tip
Enable notifications in Settings > Notifications to receive alerts when new orders arrive.
Need help? Contact support or check our FAQ.