Quick Start
Welcome to Fenicia. This guide will help you set up your account and process your first order in less than 5 minutes.
New to Fenicia?
If you don't have an account yet, sign up for free to get started.
Prerequisites
Before you begin, make sure you have:
- An active Fenicia account
- Access to at least one sales channel (Shopify, Amazon, MercadoLibre, etc.)
- Basic business information
Setup Steps
Configure your business profile
Go to Settings > Business and complete the basic information:
- Business name
- Tax address
- Timezone
- Default currency
Connect your first channel
Go to Channels > Add channel and select your e-commerce platform. Follow the instructions to authorize the connection.
Fenicia supports 15+ sales channels organized by type:
Global marketplaces:
- Amazon
- MercadoLibre
- TikTok Shop
- Shein
- eBay
Mexico marketplaces:
- Walmart Mexico
- Liverpool
- Coppel
- Claro Shop
- T1 Comercios (Sears / Sanborns)
E-commerce platforms:
- Shopify
- WooCommerce
- Tienda Nube
- Magento
- PrestaShop
Social & advertising:
- Meta (Facebook and Instagram Shopping)
- Google Merchant Center
Tip
You can connect multiple channels and Fenicia will automatically sync products, inventory, and orders across all of them.
Sync your catalog
Once the channel is connected, Fenicia will automatically sync:
- Products and variants
- Inventory
- Existing orders
Set up inventory locations
Go to Inventory > Locations to configure your warehouses or points of sale. This is important for stock control.
Your First Order
Once configured, new orders will automatically appear in Orders > All orders.
Tip
Enable notifications in Settings > Notifications to receive alerts when new orders arrive.
Next Steps
Need help? Contact support or check our FAQ.