Automations are event-driven workflows that execute actions automatically when specific conditions occur in your store. From sending notifications to updating inventory, you can automate repetitive tasks without manual intervention.
Each automation is composed of two fundamental elements:
| Element | Description | Example |
|---|---|---|
| Trigger | Event that starts the flow | Order created, inventory depleted |
| Actions | Tasks executed in response | Send email, tag customer |
When the trigger event occurs, Fenicia evaluates the configured conditions and executes the actions in sequence.
Event architecture
Automations are built on Fenicia's event bus. Any system event (orders, products, inventory, customers) can be used as a trigger.
The Automations page (/automations) displays all your automations organized by status:
Use the search bar to find automations by name or description. This is especially useful when managing multiple workflows.
Click the New automation button in the top-right corner of the list.
Select the event that will start your workflow. For example: "When an order is created".
Configure the actions to execute. You can chain multiple actions in sequence.
Once configured, publish the automation to activate it.
Tip
Start with simple automations using a single trigger and one action. You can add complexity gradually as you become familiar with the editor.
If you have not created any automations yet, you will see a screen with suggestions for common workflows to get started quickly.
Need help? Contact support or check our FAQ.