Automations
Automations are event-driven workflows that execute actions automatically when specific conditions occur in your store. From sending notifications to updating inventory, you can automate repetitive tasks without manual intervention.
How They Work
Each automation is composed of two fundamental elements:
| Element | Description | Example |
|---|---|---|
| Trigger | Event that starts the flow | Order created, inventory depleted |
| Actions | Tasks executed in response | Send email, tag customer |
When the trigger event occurs, Fenicia evaluates the configured conditions and executes the actions in sequence.
Event architecture
Automations are built on Fenicia's event bus. Any system event (orders, products, inventory, customers) can be used as a trigger.
Automations View
The Automations page (/automations) displays all your automations organized by status:
Status Tabs
- Published: Active automations that run when the trigger fires.
- Draft: Automations under development that are not yet active.
- Archived: Deactivated automations kept for reference.
Search and Filters
Use the search bar to find automations by name or description. This is especially useful when managing multiple workflows.
Creating an Automation
Open the editor
Click the New automation button in the top-right corner of the list.
Define the trigger
Select the event that will start your workflow. For example: "When an order is created".
Add actions
Configure the actions to execute. You can chain multiple actions in sequence.
Publish
Once configured, publish the automation to activate it.
Tip
Start with simple automations using a single trigger and one action. You can add complexity gradually as you become familiar with the editor.
Empty State
If you have not created any automations yet, you will see a screen with suggestions for common workflows to get started quickly.
Next Steps
- Automation editor — Learn to use the visual flow editor
- Managing orders — Available events for order triggers
Need help? Contact support or check our FAQ.